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blazin0667
Level 1

Is everyone else having trouble getting to talk to a live person from customer sevice?

Does everyone's customer service suck?
3 Comments 3
MarkAngeloG
QuickBooks Team

Is everyone else having trouble getting to talk to a live person from customer sevice?

Hello there, @blazin0667.

 

I regret to hear about the challenges you've encountered while attempting to access our customer service. It's important that our customers are heard and given high-quality support when they need it. Rest assured that I'm here to guide you through getting the best help in talking to a live person from our QuickBooks support.

 

Here's how:

 

  1. Head to this link: Contact Us.
  2. Select QuickBooks Online product and click Continue.
  3. Select Contact Us and choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

I'd like to provide you with this link as we welcome you to QuickBooks Online. You can post your questions here in this page and access articles to learn more: Get Started | QuickBooks Online US

 

Feel free to leave a reply below if you need further assistance. We treat every experience reported by our customers as an opportunity to refine our services. Please rest assured that we take your concerns seriously and are doing our best to deliver a superior customer service experience. 

BigRedConsulting
Community Champion

Is everyone else having trouble getting to talk to a live person from customer sevice?

RE: Does everyone's customer service suck? 

 

Yes, you are correct.

4Gal
Level 10

Is everyone else having trouble getting to talk to a live person from customer sevice?

@blazin0667 

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