I made an attempt to enroll in Surepay for payroll but quickly lost confidence in them after they could not get the 1Q numbers straight.  So after a long discussion with my accountant, I made a spreadsheet to calculate all taxes except Fed WH.  He told me I could look those up on the tax tables or calculate the percentage each employee had as a deduction for 2023 and use that percentage as long as they had not changes (ie married to single) 

I will never give Quickbooks another dime.  OI disabled the Payroll service April 1, I closed my merchant account and will use this version until I can't.  It appears QB is dead set on crippling us, so I am not holding my breath until their next attempt to force us out.  Best of luck to you all.

Here's how bad it's gotten. I got a survey about the guy who processed my refund. He was a nice enough guy, he tried to help. I said in the comments that I don't trust Intuit to process the refund till it hits my credit card, so I marked the rep as neutral at every occasion it asked about him. I also left Intuit several comments about how dissatisfied I am with their product, and with their extortionist tactics. I got an e-mail back saying they wanted to talk to me about my negative experience. I talked to a nice man from the—get this—"Detractor Outreach" team. They have a "Detractor Outreach" team. That's how bad it's gotten. 

But rather than fix it like Coke changed back from "New Coke" and brought back what they called (for a while) Coke Classic, Intuit will continue with greed and ill will rather than give in to what customers want. In place of customer satisfaction they have "Detractor Outreach". That's so pathetically bad, ya gotta love it (and hate that it has to be there). It's one of those things that's funny and sad at once.

Also, by the way, according to Adam from the Detractor Outreach team, after you cancel, they keep your data up online for A YEAR!