Is there a customer service email where you can send your question to a human who might read and respond to your email? I'm having the WORST time getting help :(

They don't provide any email address for support. Any specific concern?

Thanks for taking the time to visit the Community page, @shaina-hardmanwi.

Fiat Lux - ASIA is right. There isn't any email address that we can provide for you to connect with our support team. Instead, you can contact them directly for any concerns you have with QuickBooks. 

Here's how you can reach them:

1. Sign in to your QuickBooks Online company.
2. Click Help (?).
3. Select Assistant: Get quick, personalized answers. If you decide you need further help, you can still Talk to a human.
4. Select Contact Us.
5. Choose Start a chat with a support expert or Get a callback from the next available expert.

You can also share your concern here in the Community. We would be glad to help resolve your issue. 

For more information about our daily support hours, you can open this link for your reference: QuickBooks Online Support.

I hope to hear from you soon. If you have further questions with QuickBooks, don't hesitate to comment below. Stay safe!

The entire issue is that I cannot sign in. It is ridiculous to force a user to sign in to get access to real customer support. The sign-in page freezes on loading on multiple browsers over multiple days. 

I hear you, @ellenharley. Rest assured that I'm here to help you get in touch with our support team. 

If you can't sign in to your QBO account to contact our Support Team, you can call the number listed at the bottom portion of our Contact Support article: QuickBooks Online Support. In the meantime, let's resolve the issue with the sign-in page freezing. 

Sometimes, stored browser cache can cause issues with loading pages. First, I'd recommend signing in to your QBO account through your browser's incognito mode to fix this. Here's how:

• Google Chrome: Ctrl + Shift + N
• Microsoft Edge: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Safari: Shift + Command + N

If this works, proceed to clear your browser's cache. This process will remove and fix specific issues and help the program run optimally. Additionally, you can use other devices and supported browsers to ensure everything works as expected.

For future reference, check out this resource if you need help with other QBO-related concerns: Self-help articles.

We'll be here in the Community if you need further help accessing your QBO account. We'll do our best to assist.

@ellenharley 

You can use this link to contact Support team

https://quickbooks.intuit.com/learn-support/en-us/contact