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Buy nowI can send emails but not invoices. However I'm not receiving any emails.
Solved! Go to Solution.
Hi there, Molly. Please start by checking your spam or junk folders, as security filters can sometimes misroute automated invoices.
You may also want to verify your email address under the Gear icon in the Sign-in & Security section. It is also better to clear the field and re-enter the address manually to ensure there are no hidden spaces or typos.
If you have other email addresses with different domains, consider sending your invoices to those as well. This can help determine if there is an issue with your current domain.
Please let me know if those steps don't resolve the issue, and we can investigate further.
Hi there, Molly. Please start by checking your spam or junk folders, as security filters can sometimes misroute automated invoices.
You may also want to verify your email address under the Gear icon in the Sign-in & Security section. It is also better to clear the field and re-enter the address manually to ensure there are no hidden spaces or typos.
If you have other email addresses with different domains, consider sending your invoices to those as well. This can help determine if there is an issue with your current domain.
Please let me know if those steps don't resolve the issue, and we can investigate further.
Hello, Molly.
I’m following up to see if the solution we provided worked for you.
Did it resolve the issue, or are you still experiencing difficulties?
We're happy to assist further if you need any more help.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here