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Connect with and learn from others in the QuickBooks Community.
Join nowI'll point you in the right direction, @hazeloakfarms.
Yes, there's a way to talk to our QuickBooks Online Support after hours. I understand your urge to talk to someone for support. But before I hand you over, I'd happy to give help. May I know your specific concern? I'd appreciate any additional details that you can provide so I can help you out.
On the other hand, you can contact our support by hitting the Help button in your QuickBooks Online. Please note that, if you're using Plus, Essentials, Simple Start, our Support Team is open from M-F 6 AM to 6 PM PT and Saturday 6 AM to 3 PM PT. For QuickBooks Advanced, they are available at any time.
Here's how:
For more information, check out this article: QuickBooks Online Support.
I've also added an article that contains a lot of questions that might help you in your business: Help Articles.
I'll be waiting for your response. Always remember that the Community and I are ready to answer any concerns. Keep safe.
Yes, none of that is working on my end. I can't get ahold of support, it just says they are closed. I need help fixing my Payroll account. There has been an issue with a card and I have been trying to get it fixed all week, but I keep getting transferred and then hung up on.
Joining the thread to share details about contacting customer service, hazeloakfarms.
Posting questions in the Community is one way of getting a support from the QuickBooks Team. Our phone and chat support channels on the other hand is only open in the specified business hours.
Since your concern is about your account, you'll need to be assisted by either a phone or chat support representative. This is because the Community is a public forum and we're unable to open or verify accounts in this platform.
You can also check out the steps in this article if you're trying to update the billing details or your subscription: Update Billing, Payment, And Subscription Info In QuickBooks Online.
Let me know if you need anything else.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.