Is there an issue with the functionality of QB Online 1099-NEC filings? I have had my 1099-NEC forms rejected twice even though the information is correct and accurate.

Welcome to the Community, Allstar.

I’m here to share information and steps to help you fix your 1099 forms in QuickBooks Online (QBO).

If your form has been rejected, you’ll receive a notification via email stating why your 1099s forms in QBO have been rejected together with an in-product notification 1099 workflow will be provided.

After following the steps listed within the in-product rejection notice in the 1099 workflow to fix and resubmit their 1099s. If the issue persists, I recommend contacting our support team. The QBO Payroll Team will conduct further investigation into this matter and provide an adequate solution.

To contact our support team:

1. Log in to your QuickBooks Online company.
2. Click Help (?).
3. Enter your concern, then select Let's Talk.
4. To get started, select one of the tabs:

• When you choose "Chat" - you’ll be having a chat with our customer support within five minutes.
• When you choose "Callback" - you’ll have a spot on our line, and call you back within five minutes.

In addition, if you are looking for answers to the 1099 questions, see this article: Get answers to your 1099 questions.

Don’t hesitate to leave a comment if you have further inquiries with 1099s in QBO, I’m just a post away to assist you.

Thank you for that information. However, I did attempt to use these features before posting here and the AI keeps sending me in circles. There is no option to Chat. And phone calls are not being returned. The information QB provided as to why my 1099NEC were rejected is contradictory it states: 

Unfortunately, the Internal Revenue Service (IRS) has rejected one or more of your contractors' 2023
1099-NEC forms.

Here is more information:

Issue: Your business info doesn?t match the IRS records. Typically, this happens if the Business Name and business Tax ID (SSN or EIN) are not matching their records.

QB auto generates those forms and I verified the information before submitting, which is the same process we have done for years. If I am seeing them correctly on my end and my account information is correct in QB, then it is likely that the issue is in the submission process. I am aware that there were a number of others having issues with not being able to void submissions, as did I the first time. It took 10 days to be advised that they were rejected and for all of that time their status was "InAgency". So QB held those forms. WHY? Because they were having issues with their platform. Customers are aware of issues and reporting them. QB even delivered a quick pop-up about issues with the 1099 section when signing in. It is highly frustrating that I can not speak with a person and keep being sent in circles. I can not be the only customer experiencing this. 

Thanks for getting back to the thread, @allstarsignsnmb.

I understand the urgency of this matter. Let me share some details so you can connect with our support team.

In this type of concern, I still suggest reaching out to our Support Team since we can't pull up your account on our Community website due to it being a public forum. This may need some sensitive information to investigate further about the issue. Our live support can securely guide you through the process of managing your 1099s.

Since the option to start a chat with our live support agent is unavailable, you can give us a call. You can see the number of our support at the bottom section in this article: QuickBooks Online Support.

I'm attaching these articles for further details about managing 1099s:

• Get answers to your 1099 questions
• Print your 1099 and 1096 forms

Please post a reply to this thread if you have follow-up questions. I'll get back to you as soon as possible.

I efiled the rejects 1099s with another tax program and all were accepted by the IRS.  It is on QuickBooks end!

Same here.  Quickbooks has created so many issues for us with the 1099 submission process.  They kept telling me to keep trying to submit my forms and each time they were rejected and each time they told me to void them. They either disconnected me after benginon hold for hours or told me they would call me back and never did. They could not give me specific answers as to why a handful were accepted and the rest (170) were rejected.  They really should not offer this service if they do not understand it and how frustrating it is for so many. I used another service and it went smoothly - we received an email every step of the way up  (sent, received, accepted, emailed and mailed)

Now my problem is that my vendors have received 1099 forms from Quickbooks even though they were rejected by the IRS and we are fielding phone calls and emails from our vendors. Not to mentiion that when I called to get a reimbursemnt for paying for the 1099's and not being able to submit (QB's refused the refund).  I had one of the premium customer service reps tell me all of the 1099's were submitted and then when I questioned that statment she said only 10 were submitted.  This is just a series of errors and misinformation that has caused so much stress for us and our vendors. I can not tell you have horrible this experience has been and they won't even take responsiblity for their lack of knowledge and the functionality of the 1099 process.