I'm here to ensure your concern is taken care of as quickly as possible.
Our support hours are open every Monday to Friday 6 AM to 6 PM PT and every Saturday 6 AM to 3 PM PT for QuickBooks Plus, Essentials, and Simple Start. But, our messaging team will be available on Monday.
For now, you can set a scheduled call back from your QuickBooks Online account. This way, a live representative will reach out to the active phone number provided.
Click the (?) Help icon.
Choose the Talk to a human option (then type it again when prompted).
When asked by the bot, type "type in a short description of your concern".
Select I still need a human.
Proceed with Contact us.
Click Let’s talk, then choose either Get a callback.
On the other hand, I would be glad if you can share your concern here with us on the Community page (or in this thread) so we can address them for you immediately.
For additional resources and guides, while working with QuickBooks, you can as well open the topics from our help articles.
Additional details of your concern are much appreciated. Please feel free to leave a comment below. Thanks for coming, keep safe!