Issues with searching AND black bars

@cscrogg615  I've ran into that behaviour fairly often.

Each time, it came down to either some degree of data/program corruption, or a build-up of data.

You said that you have to shut the program down once a week; at the risk of asking a silly question, are you saying that you normally keep your program running for a week at a time? Because that is a possible suspect.

Unless you reach out to an actual IT company, or a tech-savvy user shows up, I don't expect you'll get much in the way of specific help here; at most, the staff here will probably tell you to use the File Doctor and Verify/Rebuild tools, or to call their customer service.

Yes, we leave QB up all the time. I have to remote into it from home sometimes and it is easier if the program is already ready to go. lol. But if it will help by shutting it down every day, I think I will start. 

And thank you very much for your thoughtful response.

I appreciate you attaching a screenshot of the issue you encountered with your display fields and the search bar on your QuickBooks Desktop (QBDT) account, cscrogg615. 

Since you already have the updated version of QBDT, as noted by FishingForAnswers, it seems that the issues you've been facing could be related to some degree of data or program corruption or a buildup of data.

To resolve this, I recommend starting with the Quick Fix my Program tool from the QuickBooks Tools Hub. This tool is designed to address common errors and can often resolve various display issues. Here’s how to use it:

1. Close your QBDT.
2. Download the latest version (1.6.0.8) of the QuickBooks Tool Hub and save it in a convenient location.
3. Open the downloaded file (QuickBooksToolHub.exe) and follow the on-screen instructions to install it, agreeing to the terms and conditions.
4. Once installed, access the Tool Hub by double-clicking its icon on your Windows desktop.
5. When the program opens, select Program Problems.
6. Click Quick Fix my Program.
7. Launch QBDT and open your data file.

Additionally, you can press the Windows key + R on your keyboard to open the Run command and update your video card drivers to the latest release.

1. Hit the Windows key + R on your keyboard, then type dxdiag and press Enter.
2. Select Display 1.
3. Download the necessary updates for nVidia, ATI, or Intel from their respective websites.

If the issue persists, I recommend continuing with the troubleshooting steps starting with Solution 3 in this article: QuickBooks Desktop fields display black instead of white.

Furthermore, this helpful resource can assist you if you encounter problems such as fuzzy icons or incorrectly sized windows in QBDT: Fix screen issues in QuickBooks Desktop.

I'll keep this thread available if there's anything else you need further assistance with when managing display preferences in your account Just let me know so I can provide additional help. Keep safe!