It's my pleasure to help post your journal entry to your checking account, @lar-istration.
Can you tell us what happens or any error message that shows every time you create or post a journal entry? I appreciate any further details so I can present an accurate solution.
Let's also ensure that the information entered when creating the journal entry is accurate.
Otherwise, we can perform some troubleshooting steps to fix this. There are times when the browser is full of frequently accessed page resources, which causes some errors or unusual responses. Let's start accessing your account using a different or private browser. You can use either of these shortcut keys:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + P
- Safari: Command + Shift + N
Once it successfully posts to the correct account, go back to your regular browser and clear its cache. This is done to speed up the process the next time you do a transaction in QuickBooks Online. Also, an alternative way is to use other compatible browsers.
Incase you need to make some changes or remove your journal entry, you may utilize this article for your reference: Reverse or delete a journal entry in QuickBooks Online.
Don't hesitate to leave a comment below if you need further assistance with posting journal entry to your checking account . I'll make sure to get back to you as soon as possible. Take care!
