I appreciate your initiative in troubleshooting the steps you've done to create the invoice again, rick. Let’s collaborate to find a solution together.
Currently, there's an ongoing investigation into an error in QuickBooks Online Self-Employed (QBSE) that is preventing users from saving their invoices. I recommend contacting our support team to help identify and resolve the problem. So, they can add your company information to the list of affected users. This will ensure that you will receive email updates regarding the progress of the investigation.
Our goal is to ensure that all affected customers can use the program seamlessly and complete their tasks on time. Our engineering team is actively working to resolve this issue.
Here's how to contact them:
1. Access your QuickBooks Self-Employed (QBSE) company. Go to Help (?).
2. Choose either of these tabs:
- Assistant tab and type Talk to a human.
- Search tab and click on Contact Us to connect with a support expert.
3. Select the preferred method of contact (phone or chat).
Additionally, you can visit this article to personalize your invoices in QBSE: Customize your Invoices in QBSE.
You can also run reports in QBSE and export your transactions.
Don't hesitate to drop by again if you need help with your invoices in QBSE. We're always available to assist you!
