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Join nowI was taking the advanced exam and had two questions to go. I needed to open the sample company. When i did, i lost my exam and now have to start over. How can i prevent this from happening.
Hi, Jesse_H.
When working on two QuickBooks Online account simultaneously, I suggest using a private (incognito) browser or other support browsers so the system will not log you out. It will also prevent data loss the same thing as what you experienced.
We also have settings in the system where you can lengthen the hours from being logged in so if you'll be inactive for long periods of time, QuickBooks will not automatically sign you off. Let me show you how:
Check out these links for additional references about QuickBooks Online Certification and ust in case you want to access your certification history
Should you have other questions about your certification, please don't hesitate to mention me in your reply. I'll be here to keep an eye on it and help you with it. Take care!
Thanks for the response. Unfortunately, i had flatulence of the brain aka a senior moment. All I had to do was start the test on another computer and I avoided the issue.
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