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Sundog805
Level 1

Lost data, need to recover for QB Desktop Pro 2019

My computer was compromised and I lost all of my data. Is there any way of getting the last copy uploaded to Intuit? I am a 1 woman business and desperate to get my client base back and locate my outstanding invoices.

2 Comments 2
Fiat Lux - ASIA
Level 15

Lost data, need to recover for QB Desktop Pro 2019

Can you find any file of *.QBW, *.QBB, *.QBM, or *.ADR?

 

LeizylM
QuickBooks Team

Lost data, need to recover for QB Desktop Pro 2019

Hi there, Sundog805. 

 

I want to make sure you’re able to get a backup copy of your company files in QuickBooks Desktop. 

 

Let's recover your data first using our QuickBooks Auto Data Recovery (ADR). This feature can recover all or most of your data using your current Transactions Log file and a copy of your company file. 

 

Please note that this feature is only available in QuickBooks Pro, Premier, and Enterprise Solution for Windows. 

 

Here's how: 

 

  1. Create a new folder on your Desktop named QBTest.
  2. Open your company file's folder, then look for the .tlg file.
  3. Copy the .tlg file, and paste it to the QBTest you've created.
  4. Go back to your company file, then open the QuickBooksAutoDataRecovery
  5. Copy the .QBW.adr file and paste it into the QBTest folder.
  6. Right-click the  .QBW.adr, then rename it. Make sure to delete the .adr.

 

After that, let's access your QuickBooks, then open the QBTest folder to verify the data. Let me guide you on how: 

 

  1. Fo to the File menu, then choose Utilities.
  2. Select Verify Data to validate the data integrity of the recovered file.
  3. If everything is good, you can relocate the damaged company file to a different location. Then transfer the copy from QBTest to the original location.

 

Please refer to this article for more details: Recover lost data with QuickBooks Auto Data Recovery.

 

I've also added these articles  to learn more about this feature and its operations: 

 

 

Visit us again anytime if you have other concerns with restoring or finding backups in QuickBooks Desktop. I'll always be right here to help. Have a good one!

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