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Buy now & saveI recognize the error you encountered, @dcgorsuch. I'm sharing information on how to perform steps for verifying and rebuilding processes in QuickBooks Desktop.
Verify will detect any damaged data. Rebuild will attempt to fix the damaged data detected. It also allows your QuickBooks software to refresh the data inside the company file.
Make sure to create a backup copy of your company file before doing the Verify and Rebuild process.
Follow the steps below on how to verify data:
Next, here's how to rebuild data:
Once done, I've got you this page for additional information on creating a journal entry. It also includes the steps to edit, reverse, and how to delete them.
Additionally, here's an article you can refer to reconciling your account: Reconciling account in QuickBooks Desktop.
Feel free to reach out to me here if you have any questions. I'll be here to help. Have yourself a great day!
This recommended solution did not work. The problem still exists. Is there anyone else who has seen and solved this problem? Thank you
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