I recognize the error you encountered, @dcgorsuch. I'm sharing information on how to perform steps for verifying and rebuilding processes in QuickBooks Desktop.
Verify will detect any damaged data. Rebuild will attempt to fix the damaged data detected. It also allows your QuickBooks software to refresh the data inside the company file.
Make sure to create a backup copy of your company file before doing the Verify and Rebuild process.
Follow the steps below on how to verify data:
- On the top menu, click File.
- Choose Utilities.
- Select Verify Data.
- Click OK when you see the message QuickBooks detected no problem with your data.
- If Verify finds an issue with your data, a message Rebuild Now or View Errors.
- Click Close or View Errors and take note of the specific error message.
Next, here's how to rebuild data:
- On the top menu, click File.
- Choose Utilities.
- Select Rebuild Data.
- Click OK if you receive a prompt to back up your company file.
- Click OK when you get the message. Rebuild is complete and proceeds to the next step.
- Run Verify Data to make sure there's no error.
Once done, I've got you this page for additional information on creating a journal entry. It also includes the steps to edit, reverse, and how to delete them.
Additionally, here's an article you can refer to reconciling your account: Reconciling account in QuickBooks Desktop.
Feel free to reach out to me here if you have any questions. I'll be here to help. Have yourself a great day!
