We can see the importance of this matter, @rspaint02. Let's team up to fix your QuickBooks Online (QBO) mobile app to access and manage your products and items.
Before anything else, we appreciate you informing us about your QBO app running the latest and updated version. Since the product items don't show, we recommend freeing up the storage of the app without getting rid of its documents and data inside the device. Doing this can help you start with a clean slate and use the QBO mobile in its default settings. We'll write down the steps to get you going:
- Go to Settings, then tap General.
- Tap iPhone Storage, then tap the QuickBooks Online app.
- Tap Offload App.
- This will free up the storage without deleting your app's documents and data.
If the issue persists, you can get in touch with our Customer Care Team so they can gather more details and determine the root cause of the problem. Refer to this page for more information: QuickBooks Online Support.
On the other hand, here's an article to help you manage invoices inside the program: Receive an invoice payment using the QuickBooks Online mobile app.
Know we're only a click away if you need assistance using the QuickBooks mobile app or managing products inside the program. Don't hesitate to comment below so we can respond right away. Keep safe.
