My check numbering is wrong and I need to reset the auto check numbering. How?

Hello there, @gtschirgi.

Thank you for taking the time posting in the Community. Allow me to help walk you through in resetting the check numbering in your QuickBooks Online. 

There's no set up for check numbering in your account. You can customize the number to whatever you prefer. 

To correct this, first, you need to assign one check number. After that, QuickBooks will increment the number by one when you create another check, or the rest should generally follow in order.

If you need additional help, feel free to reach out to our Customer Care support. The support agents will be able to assist you in getting this resolved.

Here's how you can reach them: 

1. Sign in to your QuickBooks Online account. 
2. At the top right, click the Help icon. 
3. At the bottom, click Contact Us. 

That should get you back on track.

I'm just a post away if you should have any other questions about resetting the check numbering in QuickBooks. I'll be happy to help you out.  Have a great rest of your week.

We ordered new checks and I started them on 3100.  The old checks ended on 3063.  I followed the steps you provided but it keeps starting on 3064.  Suggestions?

JB

We'll have to turn on the custom transaction numbers option so we can customize our check number, janebinaustin.

This way, we'll have the option to create a check starting with number 3100. I've got the steps on how to do it:

1. Click the Gear icon, and then select Account and Settings.
2. Go to the Sales tab.
3. Click the pencil (edit) icon on the Sales form content section.
4. Tick Custom transaction numbers.
5. Click Save, and then Done.

Once done, let's try creating a check. Then, make sure that it starts at 3100. Afterward, the system will automatically follow the the order.

For us to change the check number that we've previously entered, we'll have to manually open and enter the correct number one by one.

You can check this article in case you want to print checks: How to print checks.

You always have me if you have concerns when printing a check.

the question is "How do you reset check numbers in QuickBooks desktop?" and the steps provided is for quickbooks online. not helpful

searching for  "How do you reset check numbers in QuickBooks desktop?" and the steps provided is for quickbooks online. not helpful

I can help you with resetting the check numbers in QuickBooks Desktop (QBDT), @stmnl7056.

You can go to your Banking menu to edit or reset the check numbering. Follow the steps below:

1. Go to the Banking menu and select Use Register.
2. Click the account where the check is located, look and double-click the check to open it.
3. In the Check Number field, edit the check number listed.
4. Choose Save & Close to save the changes.
5. Click Yes when prompted to record the changes.

Refer to the following article for more information about creating, deleting and voiding, printing, and resolving common issues and unexpected results with your checks: Create, modify, and print checks.

In case you'd like to pay a vendor regularly, a recurring payment will save your time in creating one each time. See this article for detailed guidance: Create an automatic recurring payment (check) to a vendor. 

I'm always here if you need more help in resetting your check number and or anything else, by leaving a reply below. Take care and have a wonderful day!

we tried that and that didn't work, it goes back to number 1

Allow me to step in and help you further with resetting your check number in QuickBooks Desktop, stmnl7056.

Updating the QuickBooks Desktop release version is a good start when it comes to fixing data-related issues.

1. Click Help at the top menu bar and select Update QuickBooks Desktop.
2. Go to the Update Now tab. Tip: You can select the Reset Update checkbox to clear all previous update downloads.
3. Select Get Updates to start the download.
4. When the download finishes, restart QuickBooks.
5. Accept the option to install the new release.
   

After that, you can follow the steps below to verify and rebuild your data. This process examines the health of your QuickBooks company file. Here's how:

To Verify Data:

1. Choose Window at the top, then Close All.
2. Choose File.
3. Hit on Utilities.
4. Click Verify Data.

To Rebuild Data:

1. Choose File.
2. Click on Utilities.
3. Hit Rebuild Data.
4. You will receive a warning message to backup your company file, press OK.
5. Click OK when you get the message "Rebuild has completed".

Once done, you can follow the steps provided by my peer above to modify the check number. I recommend visiting this link: Account Management. These will provide links about managing your QuickBooks Online account, income, expenses, inventory, and running reports.

You can reach out to QuickBooks Community again if you need additional assistance. Simply click reply and I'll get back to you as soon as I can. Have a good one.

Re: My check numbering is wrong and I need to reset the auto check numbering. How?

Hello @ceceabel,

Thank you for dropping by here in the Community. I'm here to help you fix the check numbering in QuickBooks Online.

The check number sequence will depend on the last check entered into the account. To reset the order to whatever number you need, I recommend enabling the Customer transaction numbers from your settings.

It allows you to correct the numbering when creating a new check. The system will increment the number by one each time you enter a check transaction and generally follow the order.

Here's how:

1. Click the Gear icon in the upper-right corner.
2. Select Account and settings under Your Company.
3. Go to Sales.
4. Enable Custom transaction numbers under Sales form content. 
5. Hit Save, then click Done.

If you need to correct your existing checks, you'll need to make the changes manually. You can go to your chart of accounts to update the transactions.

Please follow these steps:

1. Click the Gear icon in the upper-right corner.
2. Select Chart of accounts.
3. Search the account.
4. Press View register.
5. Edit check numbers.

For additional reference, I've attached a link you can use to run a report with checks sorted by number, as well as how to export data to Excel: Print a report in check number order.

Click the Reply button if you need assistance with the check numbering in QuickBooks. Have a great day ahead.

After reading through all of this I was still unable to get it fixed so I just created a check and numbered it myself for the one previous to the one I needed.  Once I saved that fake check I deleted it and then reopened the write check screen and it was the correct number.

Thanks for following the thread and sharing your resolution, @mrscarter1. 

Nice thinking creating a fake check then deleting it to get the check numbers corrected. I'm happy you were able to get this matter resolved. 

Please feel free to reach out to the QuickBooks Community for support any time. Take care! 

I laugh that no matter how many times the simple question was asked, you got the same answer which did not solve the problem, then you pointed out that it did not solve the problem, and you got the same answer which did not solve the problem again!  And so on, and so on . . . Glad you solved it.  QBO is without question the worst software program I have EVER used.  I made the decision 8 weeks ago to switch to QBO from Desktop (after 15 years), and it is the worst business decision I've ever made.  Problems all day, every day, multiple steps to do something simple like write a check when QBD took 1 step.  Terrible, terrible product.