Need to be able to create bill and payment without entering amount - client request

I'm here to help you print a refund check in QuickBooks Online (QBO), baMD.

QBO will automatically create an invoice once you enter an opening balance during the import process.

To be able to print a refund check, you'll first need to record the invoice payment. Let me show you how:

1. Click + New, then select Receive Payment.
2. Select the name of the customer from the drop-down menu.
3. From the Outstanding Transactions section, mark the invoice.
   
4. Select the payment method.
5. Enter Reference no. and Memo if applicable.
6. You can either deposit the money to your checking account.
7. Click Save and close.

After that, write a check to record the refund and print it.

1. Click + New, then choose Check. 
2. From the Bank account ▼ drop-down, select the account where you record the refund.
3. On the first line of the Category column, select an Accounts Receivable.
4. Enter how much you want to refund in the Amount field.
5. Enter the customer name in the Customer/Project field.
   
6. Click Print check to print the transaction.
7. Click Save and close.

After writing a check, it creates a balance on the customer profile. You can use the Receive payment function to zero it out.

1. Click + New, then Receive payment.
2. Select the same customer you used for the check.
3. Mark the check under Outstanding Transactions.
   
4. Click Save and close.

You can also refer to this article for more details: Record a customer refund in QuickBooks Online.

Also, I recommend visiting the Intuit Marketplace page to get compatible checks specifically designed for QuickBooks.

Stay in touch if there's anything else you need. I'm always right here to help.

Thank you for this.  

This is the problem... I don't want to have to enter an amount in.  I want to be able to refund the balance.

After that, write a check to record the refund and print it.

1. Click + New, then choose Check. 
2. From the Bank account ▼ drop-down, select the account where you record the refund.
3. On the first line of the Category column, select an Accounts Receivable.
4. Enter how much you want to refund in the Amount field.
5. Enter the customer name in the Customer/Project field.

Hi baMD. 

Thank you for clarifying. Unfortunately, even if the refund amount is for the balance, you have to enter the amount. I understand why that can be frustrating and I'm going to bring it up to our development team to see if there's a way to implement a Refund balance button. In the meantime, I'm providing you with a link to our blogspot. There you can find all the latest information on new releases and changes coming in future updates.

Thank you for your time and have a nice afternoon.