New Version of QB POS?

Hi feedguy,

It's important to have a software that works well for your business, especially QuickBooks Point of Sale.

The Automatic Update feature allows QuickBooks Desktop Point of Sale to download the latest updates. If you want to find the latest release patch for Point of Sale, you can follow these steps.

1. Go to Help and select About Point of Sale.
2. In the About QuickBooks Point of Sale window, check the current version and release.
3. Check the latest release available for your QuickBooks Desktop Point of Sale 18.0.

You can check these articles for more information about Point of Sale: 

• QuickBooks Desktop Point of Sale 18.0 - Version Protection Program
• What’s New In QuickBooks Desktop Point of Sale 18.0

If there's anything else that you need help with, feel free to let us know. We'll make sure to get back.

@feedguy 

Which POS system and what kind of business do you have now? 

Thanks Maria, but that really wasn't the question.  I'm familiar enough with the update process.  My real question is whether or not a newer version of QB POS is in the works.  I see that they have done releases/updates, but I'm wanting to make sure that they are not going to phase out this product if I make the investment.

CounterPoint by NCR.  We have a pet supply business.

Thanks for getting back to us and sharing additional information, @feedguy,

Our developers are committed to developing financial tools to provide the best service to our customers. Making QuickBooks even better, and easier to use, by adapting to the dynamic changes in technology.

We're unable to determine when our developers will update or discontinue our products. Don't worry, we send out notifications in advance, through the mail, email, in-product notifications when services for older versions of QuickBooks are scheduled to be discontinued.

Currently, we continue to provide periodic updates for the latest version of QB POS 18.0. You may want to try our Point of Sale Trial to run some tests before subscribing to the actual product.

Keep an eye out for updates on our plans as they become available by checking out these related links about QuickBooks Point of Sale 18.0:

QuickBooks Desktop Point of Sale 18.0

QuickBooks Desktop service discontinuation policy and upgrade information.

If you have any questions or clarifications, feel free to drop them here. I'm always here to provide further assistance anytime. Have a wonderful day!

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@feedguy wrote:

CounterPoint by NCR.  We have a pet supply business.

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Afaik, NCR only offers a perpetual license with annual maintenance fee as option. Is this one of the reasons you only interest to reconsider QB POS with the similar licensing plan? 

I have a same question. We are using Intuit POS since 2005. There was no any significant improvements since version 7. As a matter of fact there were bugs that came after releasing following versions that are still here. I would be happy to share them if anyone care. I tried to report them to Intuit POS team multiple times but nothing came back as fixed.

We are also looking for new version that would be drastically improved and hopefully cloud based allowing to handle true multi-stores operations.    

I know how important it is to have a new version of the QuickBooks Point of Sale program to keep up with your growing business needs, Furnitalia. That's why I'm here to share the details about how you can get updates on the issues you've reported to our Intuit POS team. This way, you'll be informed about their fix.

Our developers are dedicated to develop a new and improve POS system. Regarding the resolution of the issues you've reported, I'd recommend contacting our POS Support team again. They can check your previous cases and guide you with their fix.

To make sure we address your concern on time, contact us within Monday to Friday every 6:00 AM to 6:00 PM PST.

In the meantime, you can check out this article for the answers to the most commonly asked questions about the program: QuickBooks Point of Sale (POS) FAQ. It contains sections about the software and hardware installation, data management, and multi-users to name a few.

Please let me know if you have other concerns. I'm just around to help.

@Furnitalia 

What kind of business do you run? You may connect the 3rd party POS with QuickBooks Desktop with a connector.

We've been using QBPOS since V1.  We've looked at alternative systems but either the timing was not right or not compelling enough.  Last I looked into newer pos systems by Clover and Square, they still don't have ONE screen where you can transfer multiple filtered products easily between stores.  QB POS still doesn't support ApplePay in 2020.  We have an iPhone at each store now with a wireless Square reader because so many customers are demanding to use contactless payment methods.  It's a pain to bookkeep but I have no alternatives right now.  We are entering Square charges as checks in POS which are placed into "Undeposited Funds" after synching with QB Pro.  I then have to transfer the Square charges from "Undeposited Funds" to a Square account.  Please let me know if others have a better process.

Back to the main question.  I received an invitation from Intuit to test out some upcoming Point of Sale updates back in February.  There have been about three minor software updates since.  They are due for a major update in the next year or two.  I've learned to not expect much from Intuit.  I just want ApplePay.  

they just came out with POS 19

I was just on a chat that was labeled technical and was actually sales and was told that POS 18.0 is no longer supported. I have been with QBPOS since 2008 and each version looks better and performs worse.  I started a new company file hoping that my file was too large, but still having issues.

We have been having issues as well, especially lately. I think it is a database corruption issue revolving around how databases inherently handle (or don't handle) negative values (i.e. negative inventory quantity)...

It could also be the Database structure is buggy with larger volumes. not sure, but after looking at other systems, the POS structure is very unique.

For better or worse, we are migrating to Fishbowl. I have had enough of counts being wrong, people not being able to log in because all of a sudden their password is wrong, and integration tables omitting order data.

POS was great when we were a mom and pop shop. It just cant keep up anymore.

We have been having issues as well, especially lately. I think it is a database corruption issue revolving around how databases inherently handle (or don't handle) negative values (i.e. negative inventory quantity)...

It could also be the Database structure is buggy with larger volumes. not sure, but after looking at other systems, the POS structure is very unique.

For better or worse, we are migrating to Fishbowl. I have had enough of counts being wrong, people not being able to log in because all of a sudden their password is wrong, and integration tables omitting order data.

POS was great when we were a mom and pop shop. It just cant keep up anymore.