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selkin
Level 1

No estimates showing after migrating from Desktop 2019 to Online (Plus)

I migrated my QB Desktop 2019 file to QB Online Plus and it is showing zero estimates transferred over (we had hundreds in Desktop) 

3 Comments 3
JenoP
Moderator

No estimates showing after migrating from Desktop 2019 to Online (Plus)

Thanks for joining us here, selkin.

 

Estimates that are created in the Desktop version should show up in QBO when changing platforms. Although, active estimates are marked as "Closed", while inactive ones will be marked as "Rejected".

 

However, estimates that were used for progress invoicing won’t link to the invoices you created in the Desktop version.

 

Can you tell us if there are any other transaction that are missing after moving to QBO? We'd also want to take a closer look at this to determine why the estimates aren't showing up in QBO. 

 

To do that, please contact our phone or support teams. They can help reach out to our Date Services team to make sure the missing estimates are moved successfully to QBO. Here's how to reach out to them:

 

  1. Go back to QuickBooks Desktop.
  2. Proceed to the Help menu and select Contact Us.
  3. Click Contact Us again at the bottom of the pop-up screen.
  4. Give a brief description of your issue, then select Let's talk.
  5. Choose between Chat with us and Have us call you.

 

Additional contact details for our technical support teams are also shared in this article: Contact QuickBooks Desktop Support.

 

Let me share these articles to help your transition to QBO simple and easy: 

 

 

Don't hesitate to join us again if you need more help with QBO. We're always here to jump right back and assist you once again. 

selkin
Level 1

No estimates showing after migrating from Desktop 2019 to Online (Plus)

There don't appear to be any other missing transactions.

Fiat Lux - ASIA
Level 15

No estimates showing after migrating from Desktop 2019 to Online (Plus)

@selkin 

Consider buying a 3rd party conversion service to include the migration of your Estimates, Purchase Orders, Inventories, Attachments, Multi Currency, and Vendor bank details.

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