Online look

Hi Tori,

Thank you for your response.  Maybe I can talk the owners into going to QB Enterprise and make it a cloud hosted. That would solve the issue.

Thanks again.

It would be so good if QuickBooks online mirrored the look of QuickBooks Desktop.

I have used Desktop for 24 years and have just migrated to Online. Very disappointed. The look of it is terrible, so much wasted space on screens and entry boxes so small. Who designed this? Desktop worked....why not design Online to look the same or even similar??? It baffles me.

I definitely agree .. I have used QB Desktop since it's inception, from the Basic to the Enterprise version and I will never recommend going to the online version. Unfortunately, the company I am currently working with went from the Enterprise Desktop version to the Online version.  After not using the online version for over 10 years, I have to re-learn Online.  This is a classic case of, newer is not always better.

I think the online version might work better for a small business, definitely not for my farms.

You are not alone.  I am trying to transition to online myself.  Did you ever get used to it?

As a small business the Online version has caused us endless headaches. 

It really has been a case of learning a new system from scratch. I can't think of any part of the Online version that is the same as the Desktop version therefore 24 years of experience is null and void!

I don't think a day goes by where either myself or my colleague doesn't call the system "rubbish".

Too much work has gone into transitioning though so we have no choice but to stick with it unfortunately.

You do get used to it (to an extent) but I'm sorry to say I don't think you will say you like it!

Stupid things happen on a daily basis.

For example: Typing in a customer name in the search box and they don't come up........but scroll down the list and there they are! Bizarre. This doesn't happen every time and not with the same customer but it happens often, randomly.

NO .. I am a year into it and it is still the worst system I have ever used.  I will continue to used the Desktop Enterprise version for all of my personal and consultation needs.  We also use a QBO connection to download CC transactions daily and they all seem to go to one particular users card so I struggle every day to correct that.  

I have just realized from speaking with a Intuit sales contact that we were led to believe that there were no  Desktop upgrades of any kind after May 31. This is apparently not true.  I can go back to a new desktop version at any time - just not the same version we were using.  This has caused me great stress trying to time things right with taxes and payroll to start with the online version.  If anyone is having issues with the transition, I suggest you investigate the other desktop options.  I am hoping to switch back next week.

Has anyone else had this experience, and was the migration back to desk top a nightmare as it has been with QBO?

Unfortunately (or maybe fortunately) I have never been involved in a cloud to desktop migration. I have the QB Enterprise Desktop Edition and as long as it is available, I will keep it. If it ever goes away, I might look at Microsoft Dynamics.  I used the Great Plains Dynamics systems in both DOS based and Windows based before MS scooped them up.

Keep us posted on how your transition back to a Desktop goes.

Thank you. I must have my board of directors approve the change, although it is no more costly than what we just switched to.  I'm sure they will agree since I am doing this as a volunteer and they know the sturggles I have had.  I'm apprehensive at switching back for fear of the migration not going smoothly.  As long as I can get it back up and running by payday !!

The desktop version I was using was super easy, simple for every task once I figured it out.  I can create any report, to filter anything out, can make it look and read just as I choose.  This QBO is nothing as robust as the desktop.  

You seem to have a good handle on it already. I run several versions of Desktop Enterprise and import everything into my Accountants version.

I probably have 30+ custom reports that I have created.  No way am I going to migrate what I do on my time into a cloud based version.

QBO is not even a pimple on the robust butt of the Desktop Version.