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tecolote
Level 2

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Any suggestions for a small construction company? qb has the worst customer service. I pay $50 a month for cloud storage and a spread sheet. I would be ok with that if I didn't have to deal with the horrible customer service or lack of. Like sears & roebuck.

5 Comments 5
RoseJillB
QuickBooks Team

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Hello there, @tecolote.

 

I hear your sentiments. Let me make it up to you by sharing a couple of details regarding the subscriptions available in QuickBooks.

 

Since you mentioned above that you’ve been on the phone with a representative, we’ll also take note of that experience to share with the team and put an action into it. This also helps us improve our way of delivering a resolution to our valued customers.

 

We're unable to provide a specific subscription that you can utilize for your business. I suggest viewing our QuickBooks Products page instead. It's where you can find all the QuickBooks subscriptions together with their features for your reference when choosing a product that fits your business needs.

 

For future reference, you can also check out this link to learn more about QuickBooks products.

 

Feel free to leave a comment below if you have further concerns with QuickBooks. Stay safe!

Fiat Lux - ASIA
Level 15

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@tecolote 

We may recommend two apps for you but you are not allowed to receive or send private messages at this time. Contact us in private if you are interested to explore.

tecolote
Level 2

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so quickbooks solution to my problem is; to pick up more quickbooks products? 

this forum gets me more attention than chat or phone call (where they tell me I must use the chat...).

seems as though the problem may be the products have gotten away from your ability to manage them. like a pharmaceutical company who solves side effects with more pills. 

dinosaurs must die (fat mike maybe?).

you can pass on my bad experience all you want, I have been doing that for years with zero results. quickbooks invented deaf ears.

no thank you

Fiat Lux - ASIA
Level 15

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@tecolote wrote:

so quickbooks solution to my problem is; to pick up more quickbooks products? 

 

QuickBooks products? Another cloud-based accounting app cost $25/month for 50 billable clients and $50/month for unlimited billable clients. Afaik, it suitable for construction companies.

 

tecolote
Level 2

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why the code... can't you just say the company?

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