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Welcome to the Community, @sara63.
I'm here to get you pointed in the right direction for connecting with our Customer Support Team.
While Community is a public forum, we're unable to do an outbound call. However, you can arrange a callback from our Support Specialist by going to the Help icon at the top right of your QBO account. They'll call you within five minutes after you've confirmed it.
Here's how:
1. Go to the Help menu.
2. Choose Contact Us.
3. Enter your specific concern in the What can we help you with? field.
4. Click Let's talk.
5. Select Get a callback.
6. Enter your contact details.
7. Click Confirm my call.
I've attached a screenshot below for your reference.
You can check out this article for our most updated contact information: Support hours and types.
Could you please also tell me what specific help you need with QuickBooks? I'd appreciate any additional details that you can provide so I can help you out.
Additionally, here are some articles and video tutorials that can help you achieve most tasks in QuickBooks Online:
• Help Articles for QuickBooks Online
• Video tutorials for QuickBooks Online
You can always get back to me if you have questions or other concerns by leaving a comment below. I'm always here to assist.
