Postal insurance claim

@PrimalOptions 

It sounds like this is a refund of his purchase, yes?  If so, book it to whatever income account you use for sales.  That will offset the original sale to this customer.

This was not a refund, but a reimbursement for a claim filed with USPS. It covered his purchase from me and the knife he sent in for sheath making. The customer purchased Insurance for the package and when it did not arrive, he asked me to file the claim for him. I received a check and sent him one for the same amount. I'm trying to figure out which Quickbooks category to use for the check that I sent to him. Would it perhaps be considered as Shipping fees? 

Hi PrimalOptions,

Hope you're doing well! Thank you for visiting the Community today!

We're unable to advise a category to be used on your transactions, but you can refer to this article: Schedule C and expense categories in QuickBooks Self-Employed. If you still need advice, I'd recommend reaching out to an accounting professional so they can help you out.

On the other hand, if you want to check out some references for QuickBooks Self-Employed, you can visit the main support page, select the said product, and click More topics.

Let me know if you have any other concerns with your transactions. Take care and have a good one!