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melainag
Level 1

Printing barcode labels on Avery template

Trying to print barcode labels but our Avery template does not show up as an option when printing.  We use QB Enterprise on a Remote Desktop and have TSPrint installed (this allows us to print from our MacBook while in the Remote Desktop).  The Avery label option does not appear on the QB print box and does not appear when we are rolled over to MacBook print (rolled over due to us using Remote Desktop on a MacBook).  

3 Comments
Angelyn_T
QuickBooks Team

Printing barcode labels on Avery template

Hello, @melainag.

 

Let's ensure you'll be able to print barcode labels successfully.

 

We currently don't receive any ongoing investigation about printing barcode labels in QuickBooks Desktop. To isolate the issue you're having, we can start updating your QuickBooks to the latest release. This helps keep your software up-to-date and has the latest features and fixes. Then try re-printing barcode labels again. If the template still doesn't exist, we can proceed with verifying and rebuilding your QuickBooks data. This process self-identifies the most commonly known data issues within a company file and self-resolves most data integrity issues.  For the detailed instructions, check out the steps provided from this article: Verify and Rebuild Data in QuickBooks Desktop.

 

Once completed, print the barcode labels by following these steps:

 

  1. Select Print Forms from the File menu, then tap on Labels.
  2. Click on Item Barcodes, then hit OK.
  3. Choose the desired template or label format under the Print Labels window.
  4. Tap Print or Preview.

 

If you're getting the same error, I encourage following the steps instructions laid out from this link for additional troubleshooting steps: Fix data damage on your QuickBooks Desktop company file.

 

Our help articles also contain information that will serve as your references while working with QuickBooks in the future. You can read the topics from here as your guides.

 

Feel free to add a comment below if you have any other questions. I'm always here to help. Have a great day, @melainag!

melainag
Level 1

Printing barcode labels on Avery template

Thank you for your help!  I tried rebuilding and verifying data and I am still having an issue with labels.  When I go to File Printer Setup and select Labels, I see Avery 5260.  But when I actually try to print labels, it does not give me Avery 5260 as an option on that screen.  This little hang up has prevented us from being able to print barcodes for our inventory items.  

RenjolynC
QuickBooks Team

Printing barcode labels on Avery template

Thanks for getting back here, melainag.

 

Doing the Verify and Rebuild Data repairs your company file. Since you're unable to see the Avery 5260 option when printing the labels, I recommend reaching out to our Customer Care Team via chat or call. They can pull up your account and investigate what's causing this behavior.

 

Before doing so, please check out our support hours here. Then, follow these steps:

 

  1. In your QuickBooks Desktop program, go to Help QuickBooks Desktop Help.
  2. In the Have a Question window, click the Contact Us link at the bottom.
  3. From the Contact Us page, select any topics.
  4. Under Here's how to connect with a QuickBooks expert section, click the Get Phone Number button.

Please keep me posted on how it goes. I'll be around if you have other questions for QuickBooks. Thanks.

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