Trying to print barcode labels but our Avery template does not show up as an option when printing. We use QB Enterprise on a Remote Desktop and have TSPrint installed (this allows us to print from our MacBook while in the Remote Desktop). The Avery label option does not appear on the QB print box and does not appear when we are rolled over to MacBook print (rolled over due to us using Remote Desktop on a MacBook).
Let's ensure you'll be able to print barcode labels successfully.
We currently don't receive any ongoing investigation about printing barcode labels in QuickBooks Desktop. To isolate the issue you're having, we can start updating your QuickBooks to the latest release. This helps keep your software up-to-date and has the latest features and fixes. Then try re-printing barcode labels again. If the template still doesn't exist, we can proceed with verifying and rebuilding your QuickBooks data. This process self-identifies the most commonly known data issues within a company file and self-resolves most data integrity issues. For the detailed instructions, check out the steps provided from this article: Verify and Rebuild Data in QuickBooks Desktop.
Once completed, print the barcode labels by following these steps:
Select Print Forms from the File menu, then tap on Labels.
Click on Item Barcodes, then hit OK.
Choose the desired template or label format under the Print Labels window.
Thank you for your help! I tried rebuilding and verifying data and I am still having an issue with labels. When I go to File Printer Setup and select Labels, I see Avery 5260. But when I actually try to print labels, it does not give me Avery 5260 as an option on that screen. This little hang up has prevented us from being able to print barcodes for our inventory items.
Doing the Verify and Rebuild Data repairs your company file. Since you're unable to see the Avery 5260 option when printing the labels, I recommend reaching out to our Customer Care Team via chat or call. They can pull up your account and investigate what's causing this behavior.
Before doing so, please check out our support hours here. Then, follow these steps:
In your QuickBooks Desktop program, go to Help > QuickBooks Desktop Help.
In the Have a Question window, click the Contact Us link at the bottom.
From the Contact Us page, select any topics.
Under Here's how to connect with a QuickBooks expert section, click the Get Phone Number button.
Please keep me posted on how it goes. I'll be around if you have other questions for QuickBooks. Thanks.