QB 2020 Desktop compatible with mac big sur

Hi there, @jimcoh8.

QuickBooks is coping up with the non-stop updates of the new Mac's OS, Big Sur. No worries, our product engineers and developers are working  hard to provide system updates for the features and bugs. 

To know more about the specific fixes and program updates, you can check out this article: Release notes for QuickBooks Desktop for Mac 2020.

I've added this article for your year-end tasks: QuickBooks Desktop Year End Prep and Resources.

I'll be here if you have other questions or concerns in regards to QuickBooks. May the new year be only about prosperity and profit!

Thanks for your response.  I have the latest version of QB 2020 V19.0.5 R6 installed. So to be completely clear, are you affirming that with this update QB is compatible with Big Sur? 

I'm here to clear things out for you, @jimcoh8.

Yes, once the update for the new Big Sur system is released, the version of QuickBooks that you have will be compatible and will work smoothly. 

We encourage you to update your QuickBooks regularly, so once any updates are released will sync into the program.

Here's how you can update it:

1. From the QuickBooks▼ dropdown, select Check for QuickBooks Updates.
2. If a newer version is available, select Install Update.
3. When prompted, select Install and Relaunch.
4. When the update is complete, QuickBooks for Mac automatically opens.

For additional information on the different ways of updating QuickBooks, please see this link: Update QuickBooks for Mac to the latest release.

I'd also recommend visiting the link attached to be updated with the status of this compatibility issue: Intuit’s support policy for QuickBooks for Mac running on macOS 11 Big Sur.

Know that you can always get back to us if you have any other concerns. I'll be right here for you. Have a good one!

Thanks, what "update for the new Big Sur system" are you referring to? 

Thanks for getting back to us, @jimcoh8.

My colleague is referring to the QuickBooks update to support the Big Sur operating system. While our product engineers are still working on this, I suggest updating your QuickBooks for Mac from time to time. This way, the update will sync into your QuickBooks software once it's released.

For now, you can visit our blog site so you'll be able to get the latest news about QuickBooks and what our Product Care Team is working on. 

Please know you can continue to reach me here with any additional questions. I'll be more than happy to assist you again.

Mark, thanks for getting back to me. With all due respect and candor, this string of information from QB is vague and often misleading. My initial question was is QB 2020 desktop compatible with mac Big Sur? It seems that that answer is "no" - am I correct?  The fact that you've released version R6 which does not seem to be a true fix, if I read what you're saying correctly, and that you're "working on it" is interesting and surprising given that the Big Sur release has been in the works for months. 

What is your estimated completion date for an update to QB 2020 desktop that is entirely compatible with Bog Sur? I appreciate your prompt and clear responses to these questions.

Good morning, @jimcoh8.

Thanks for reaching back out to the Community. Allow me to give you some additional clarification about Big Sur being compatible with your QuickBooks Desktop (QBDT) account. 

At this time, QuickBooks 2020 Desktop isn't compatible with Big Sur. Although we don't have an exact date of when this will be fixed, our Product Engineers are working hard to resolve this issue as soon as possible. Once we receive further insight on this matter, we'll update the Community. We're always here to have your back. 

As my colleague stated above, you can check out our QuickBooks Blog to see what's new in the system. 

I want to make sure all of your concerns are addressed. I value you and the success of your business. I'm only a post away if you need me. Have a great day! 

Thanks for your response. I noticed that my QB software automatically updated to release R7 - does this now make QB 2020 for mac computable with Big Sur, or is this issue still not resolved?

Thanks 

It's good to have you back here, jimcoh8.

We're happy to inform you that macOS Big Sur compatibility with QBDT for Mac is resolved. You can now access your company file seamlessly in QuickBooks Desktop for Mac. 

You can visit this article for additional information and guide: Intuit’s support policy for QuickBooks for Mac running on macOS 11 Big Sur.

Also, check our QuickBooks Mac articles. They'll guide you in doing a specific task in the program. 

Please let us know if you have any other related compatibility concerns or any other issues. We're here to keep helping.

is it now compatible? I want to upgrade to big sue

Welcome to the thread, @southstreetcr.

With the recent update, there is a QuickBooks version that works with MacOS Big Sur. These are the following supported versions: 

• QuickBooks Desktop for Mac 2021 R3 and later versions
• QuickBooks Desktop for Mac 2020 R6 and later versions
• QuickBooks Desktop for Mac 2019 R9 and later versions

For more details about this, take a look at this article: Intuit’s support policy for QuickBooks for Mac running on macOS 11 Big Sur. 

If you have any other questions, please don't hesitate to contact us. I want to make sure that you're able to get back to running your business. Have a great day!