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Lindsey03
Level 1

QB and Windows 11

I had to get a new computer....My new computer has OS Windows 11....My 2017 QB's isn't letting me print anything from QB's on my new computer. What version is best for Windows 11...I have uninstalled reinstalled ran QB's tool hub with 2017 loaded on new computer.  I have done everything I can think of.  Please help!  Need to get invoices and bills paid and printed!!

7 Comments 7
Chrea
Level 6

QB and Windows 11

Do you need to print directly on the printer or save as a PDF file?

Lindsey03
Level 1

QB and Windows 11

print directly from printer

 

Chrea
Level 6

QB and Windows 11

I believe you have to fix the printer settings on your QB Desktop 2017. You may also consider installing the trial version of QB Desktop 2021 to isolate the problem.

Lindsey03
Level 1

QB and Windows 11

also i get this message when I open QB's...QB's detected that a component required to create PDF files is missing.  This may cause issues with printing transactions, emailing forms, or saving anything as a PDF file inside QB desktop...

Lindsey03
Level 1

QB and Windows 11

already did printer settings in QB 

MariaSoledadG
QuickBooks Team

QB and Windows 11

The system requirements provide the information needed to ensure your computer hardware, software, and operating system meet the minimum criteria. I'm here to assist you in utilizing QuickBooks effectively so that you can manage, pay, and print your invoices and bills seamlessly, Lindsey.

 

QuickBooks Desktop (QBDT) 2017 only supports the following operating systems (OS):

 

  • Windows 10, all editions including 64-bit, natively installed
  • Windows 8.1 (Update 1), all editions, including 64-bit, natively installed
  • Windows 7 SP1, all editions including 64-bit, natively installed
  • Windows Server 2012 R2, Windows Server 2008 R2

 

While  QBDT 2022 or a newer version is compatible with Windows 11, older versions are scheduled to be discontinued. To ensure a seamless and uninterrupted experience, you can upgrade to the latest version of QuickBooks Enterprise. This enables you to leverage the full capabilities of the software with enhanced performance and compatibility.

 

Check out this resource for reference to know what your computer requires for an optimal experience: System Requirement for QuickBooks Desktop 2022.

 

Additionally, once you've handled your invoices and bills, QuickBooks offers a diverse range of reports tailored to your business needs. You simply need to customize these reports to ensure you're extracting the precise data required. For more detailed instructions, please refer to this article: Customize Reports in QuickBooks Desktop.

 

If you have any further questions or concerns about using QuickBooks, feel free to reach out. I'm just one post away and ready to assist you further. Have a great day!

Chrea
Level 6

QB and Windows 11

Press the windows button and R. Type in Control Panel. Then select programs, then select programs and features. On the left side of the page select Turn windows features on or off then click on OK. Then turn on Legacy components and and Microsoft XPS Document Writer which are off by default. Then shut down your Quickbooks Program then restart your computer. When your computer restarts, reopen QuickBooks and everything should work perfectly. 

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