The details:
Running Enterprise Desktop Manufacturing 2021 PLATINUM on a trial license.
Have installed and configured Advanced Inventory function. Picker defined.
Have installed and linked Desktop app on Android phone. App is connected to QB, can retrieve orders assigned to my Picker ID, can open those items for pick and pack functions.
Have barcode scanner app on phone.Phone is defined as a scanner device in QB.
The issue: Can't push scanned barcode value into the Serial number field on the app, so I can't associate that serial number on that SKU with a specific order.
Enterprise tech support says that serial numbers have to be pre-defined to QB so that it can link to them. Since that's not compatible with how we generate our Serial numbers, that's a non-starter.
If I need to use an "approved" scanner instead of my Android phone, that's fine - but I want to know it will work before I buy a higher-end scanner than I might need.
Any other suggestions or guidance would be MOST welcome!
Lee
