Thank you for dropping by the Community today, mek543.
The error indicates that your account is about to expire. When you purchase a subscription, it's set to automatic renewal by default.
Let's make sure your billing details is up to date and active so you can continue using QuickBooks. Please keep in mind that only the primary contact for the account can change the billing information.
If you have the correct user type, go to the Billing Information section in your Customer Account Management Portal (CAMPs) to accomplish this task. Here's how:
- Sign in to QuickBooks My Account using your Intuit credentials.
- Head to the Products and Services section and look for your subscription to select Details.
- In the Billing Information section, look for the Payment Method and select Edit.
- From there, review the payment information and make sure it's up to date.
- Click Save and Close.
Here's an overview of how to change the credit card or account you use to pay for QuickBooks Desktop and services such as payroll. Click this link to view the full details of the article.
Aside from updating the payment method, double-check your QuickBooks license number to ensure it's correct. This is to prevent any problems with the desktop program.
Save this link in your browser for future reference: Change, manage, or update your Intuit account with CAMPs. It includes topics that will walk you through how to manage your accounts, products, contacts, billing, and user ID access.
I want to make sure everything is taken care of for you. Let me know how it goes or if you have any other QuickBooks concerns. I'll be glad to assist further. Have a great day!
