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SelCBC
Level 2

QB HELP

I AM a US accountant who us in India right now and want to use the Help feature to have someone call me at my Indian Number to fix an issue I have with my US Desktop

How do I do that. 

 

Any help will be appreciated

 

Sel

3 Comments 3
MariaSoledadG
QuickBooks Team

QB HELP

Let me guide you on how you can contact our support team so they can help you with your concern, SelCBC.

 

May I know what specific issue you have with your QuickBooks Desktop product? Furthermore, you can always utilize our chat option if you're having difficulty getting someone to call you. To do this, you can follow the steps below: 

  1. Go to Help, then select QuickBooks Desktop Help.
  2. Select the Contact Us button.
  3. Enter a brief description of your concern in the What can we help you with? field and click Continue.
  4. Choose a way to connect (Chat or Callback). 

 

You may also want to post your questions here in the Community forum so we'll be able to help you. Additionally, you can browse some of our helpful articles for your guide: Helpful QBDT Topics

 

Please let us know if you need further assistance with QuickBooks Desktop. Remember, the Community is always here 24/7  to help you anytime.

Fiat Lux - ASIA
Level 15

QB HELP

@SelCBC 

Any specific issue?

SelCBC
Level 2

QB HELP

Thank you for all your responses. Awesome !!

 

You all were such great help ,the problem is solved

 

However  we have had recurring issues with IDP. where it wont load. The padlock icon becomes inert and will not respond. Then one day it would come back and all is well

 

Anyways I got a lot more knowledgebase from you all regarding this issue

 

So thanks again

 

Happy New Year 

 

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