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clydenichols146
Level 1

QB Online will not print. Goes through the process yet simply blinks and does not print?

Printer works otherwise
1 Comment 1
Angelyn_T
QuickBooks Team

QB Online will not print. Goes through the process yet simply blinks and does not print?

Hi @clydenichols146.

 

I want to ensure you'll be able to print your transactions successfully in QuickBooks Online (QBO)

 

There are no reported cases of not being able to print transactions in QBO. In most cases, unusual behavior with QuickBooks is caused by too much cache data stored on the browser you're using. 

 

To isolate the issue, you can try printing your entries through a private window. This browser prevents any virus infections that can cause unexpected behavior when using QuickBooks.

 

To save you time, use either of these keyboard shortcuts:

 

  • Google Chrome: Ctrl Shift N
  • Safari 11 or newer: ⌘ Shift N
  • Mozilla Firefox: Ctrl Shift P
  • Microsoft Edge: Ctrl Shift P

 

If it works fine, go back to your original browser and clear its cache to start fresh.

 

Besides, I recommend using another supported and up-to-date browser to narrow down the result.

 

Moreover, you can open this article for additional resolution in fixing QuickBooks Online printing issues on browsers for Windows.

 

If you have any other QuickBooks or printing concerns, please feel free to leave a comment below. I'll get back here as soon as I can to help you again. Thanks for coming, wishing you a good one!

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