Thank you for posting your concern here in the Community, @Anonymous. I'll share some details on how we can sort this thing out.
If your company data file is less than 60 days, you'll have the option to purge your account if you're using QuickBooks Online Plus, Essentials, and Advance. That way, the system will delete all the data entered into the company, and you're unable to restore or reverse them. Here's how to purge the data, follow the steps listed below:
- Log in to your QuickBooks Online account.
- Change the URL to include /purgecompany.
- You can refer to this Example: if the URL shows https://...qbo.intuit.com/app/homepage, you're going to change it to: https://...qbo.intuit.com/app/purgecompany.
- In the next window, you can see a summary of the items to be deleted.
- Enter the word “YES” once the data gets deleted, then click OK.
- Select the Wipe Data option once your selections are complete.
- Then once the deletion is complete, you will be rerouted to your home page.
You can refer to this article for more details: Delete your data and start over in QuickBooks Online.
However, if the company file is already 60 days or older, you'll need to manually delete all those transactions or cancel your account and start a new subscription.
Additionally, you can refer to the following article for future help:
I'll be around if you need further assistance in managing your company file or any QuickBooks-related concerns. Take care!
