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Join nowJust upgraded from AQ Desktop Pro 2019 to QB Desktop Pro 2022. Pre-upgrade verification had no errors, Company File converts and all looks fine. QUESTION: Intuit Support telling me my company file is 35% corrupted and when it reaches 45% it will no longer open. Wants $800 to have support team fix it. Does this make any sense? Feels like a scam. Advise appreciated!
Solved! Go to Solution.
Thank you for letting us know, cindy1960.
Now that you've reached us, we want to make sure that you'll receive genuine technical support from Intuit.
We'd also like to let you know that contacting our support is free. We do not impose any charges, and each call or chat is recorded in our system. Hence, we'll be able to verify all logs.
If you received any suspicious emails, here are the few things you'll need to check:
You can also check out our online security tips to help you keep your information safe. I'm adding this link to help you identify suspicious activity, phishing scams, and potential fraud.
Also, if you're having problems with your company files, these articles can undoubtedly help you:
Don't hesitate to let me know if you require any additional assistance with your QuickBooks and company file. I'll respond as soon as possible. Have a wonderful day!
Intuit Support told you that? I am not sure they are a legit support. Did you dial a certain number?
Which error message did you encounter?
How big is your file size?
Thank you for letting us know, cindy1960.
Now that you've reached us, we want to make sure that you'll receive genuine technical support from Intuit.
We'd also like to let you know that contacting our support is free. We do not impose any charges, and each call or chat is recorded in our system. Hence, we'll be able to verify all logs.
If you received any suspicious emails, here are the few things you'll need to check:
You can also check out our online security tips to help you keep your information safe. I'm adding this link to help you identify suspicious activity, phishing scams, and potential fraud.
Also, if you're having problems with your company files, these articles can undoubtedly help you:
Don't hesitate to let me know if you require any additional assistance with your QuickBooks and company file. I'll respond as soon as possible. Have a wonderful day!
Believe it was 866-458-2024. Beware when you google Quickbooks support as it is easy to hit a page that is Quickbooks branded and looks real. Looking more carefully this one is actually a Google Advertiser for a company called Aespatec
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.