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rfinercpa
April 26, 2019
Question

QBO Accountant & Client's Apps

  • April 26, 2019
  • 14 replies
  • 39 views

I have several clients with connected QBO Apps that they subscribed to directly. I can see what app(s) they have from the Apps tab of my client list, but when I'm in a client there is no access to those apps. Is there a way to change that so that I can access a client's app from inside QBO (i.e. Run by ADP) or do I need to access that app's data outside of QBO (for instance with my ADP Accountant's Connect)?

14 replies

Regina_Lend_A_Hand_Accounting
Level 2
April 26, 2019

Only the Master Admin can control the connected QBO Apps.

And only the user who installed the Apps in QBO can uninstall them.

rfinercpa
rfinercpaAuthor
April 26, 2019

Thank you for the reply. As the attached accountant user I'm just trying to find out if I am allowed to access or can be granted access to the app...