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soundasylumqbo
Level 1

QBO Advanced 3 custom field print on form limit

Is anyone else frustrated with QBO's inability to print/show more than 3 custom fields on an invoice sent to a customer? Custom fields is one of the only reasons I'm sticking with QBO Advanced and paying $180 per month. They brag that Advanced can have up dozens of custom fields. But only allowing the customer to see 3 of them seems like a waste. I'm sure it goes back to the original programming coming from the original QB Desktop version. Just like the inability to print bold or italic characters on an invoice. Really?!? It's 2022!! Seems like these omissions should have been addressed a long time ago. Any insights or news of a fix would be appreciated.

5 Comments 5
Kevin_C
Moderator

QBO Advanced 3 custom field print on form limit

I hear your sentiments, @soundasylumqbo.

 

You're right that the option to print more than three custom fields in QuickBooks Online (QBO) Advanced and to print bold or italic characters on an invoice is unavailable.

 

I can see how having this option can aid you in managing your business flawlessly. Thus, I recommend sending your feedback to our Product Development Team so they can review it and might consider implementing it in the future. Here's how:

 

  1. Go to the Gear icon at the top.
  2. Select Feedback.
  3. Enter your comments or product suggestions.
  4. Click Next to submit them.
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Additionally, here's an article for your reference with utilizing the templates in QuickBooks Online as well as on what other information we can add: Customise invoices, estimates, and sales receipts in QuickBooks Online.

 

Please don't hesitate to reply to this thread if you have any other questions about managing your sales transactions in QBO. I'll be here to lend a helping hand. Stay safe!

EPS2019
Level 2

QBO Advanced 3 custom field print on form limit

YES, I have requested more than 3 fields to be printed on an estimate for years now.  I am looking at other programs now to see if I can find a different invoicing/estimate/accounting software.   

AS
Level 1

QBO Advanced 3 custom field print on form limit

eps2019

Did you change? what did you figure out?  im in the same boat.

only 3 custom fields on invoice is crazy.

 

Amy

Trenao
Level 1

QBO Advanced 3 custom field print on form limit

Hi, yes I too have the same issues and am actively looking to change from QBO, they are increasing the subscriptions but not offering the flexibility and core elements essential for a basic commercial document. I also have requested the feature now for years and when you call support thats the only help they offer, send feedback!!!!

BigRedConsulting
Community Champion

QBO Advanced 3 custom field print on form limit

It sounds like you are expecting something like QuickBooks Desktop functionality from QuickBooks Online - which I seriously doubt you'll ever get.

 

Desktop can include up to 15 item custom fields on invoice tables as 30 customer custom fields in the header of invoices and every other sales transaction - and for good reason: It's what customers want.

 

It seems easy enough for QuickBooks Online to copy Desktop, but for 25 years they haven't bothered.  I really don't think entering another suggestion will make a difference.

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