QBO Certification

Hello there, Bob770.

I recognize the importance of completing the QBO certification. I can help point you in the direction of how to dispute the scoring of the exam.

The Community is a platform where customers can post questions, exchange experiences, provide feedback, and share ideas about QuickBooks. To resolve the issue, I have to collect personal data to open an account.  Since we prioritize the safety of your information, I recommend you get in touch with our QBO Care Team. One of our specialists can look into this further and help provide a real-time solution to your concern.

Here’s how:

1. Go to the Help icon at the top to select the Contact Us link.
2. This will open another window where you can enter the issue/topic.
3. Once done, click on the Let’s talk button to view the support information.
4. Choose how you want to contact our QBO Care Team: Start a chat, Get a call, or Get the number.
5. Follow the on-screen prompt to complete the process.

I’m adding some resources containing tips to help prepare for the recertification and answers to frequently asked questions.

• Recertification 2020 is now open!
• Frequently Asked Questions about ProAdvisor Certification

Please know the Community has your back. If you have any questions about the product, don’t hesitate to visit us again. I’ll be right here ready to answer them for you. Have a good one.