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Level 2

QBOA Conversion

So after being on with support yesterday for several hours, I'm told that if you convert from Desktop to QBOA that it cannot then be converted back to Desktop.  We moved our firm account over to QBOA as a cost saving method, but I'm unhappy with the lack of ability that Online offers.  It may be great for my clients, but not for my firm.


Exporting the data to excel is excruciatingly time consuming and creates errors because the data is not already set for import to Desktop.


Surely Intuit is not leaving Accountants hanging with no way to transition back to Desktop?

Level 15

QBOA Conversion

I have never heard that about not being able to go back to desktop


but the thing is  that the conversion to QBO, and back again is flawed, not everything moves from one to the other

Read the QBDT to QBO limitations, it is not a seamless transfer

and the QBO to QBDT limitations


I do not understand the statement that QBO is cost saving. a cost comparison is at the end of this article I did

a non partisan comparison of QBO vs QB desktop 
(cost comparisons are at the end of the article)


Level 2

QBOA Conversion

It's not a QBO account, its a QBOA, which is free to accountants.


QBOA Conversion

Hello there, @LucyDee


I understand the importance of getting your QBOA account converted back to Desktop, however, there isn't currently a way to convert it. As an alternative, you'll have to directly log into your client's QBO account, one at a time. Then, perform the conversion process as suggested by Rustler above. 


Please know that I hear your thoughts, so I'll personally submit this to our product engineers. This way, they can evaluate and consider it for future updates. 


I'd suggest visiting this website: What's New in QBOA?. You'll learn more about our product innovations from previous months in this link. 


You can count me in if there's anything else you need. Take care always, @LucyDee

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