I am very upset about not having access to payments due to Intuit’s unethical (and what appear to be illegal) practices.
My customers recently paid me through QB, but I did not see the expected deposits into my business checking account at my credit union. In the past, these QB deposits were deposited directly to my business checking), but this time their payments all went in to QB checking. I did not authorize QuickBooks checking to do this, I never changed any settings, the program just started diverting/keeping the $ without my consent.
To add insult to injury, I cannot access my money. Even though my business checking has been linked to QuickBooks for years, the QuickBooks Checking account is forcing me to verify my already verified account, which will take days on top of the 3-5 days it normally takes to transfer to get the money out. At this point it has been 4 days since I initiated linking the accounts and I have not received the verification transactions.
I attempted to resolve through chat but the agent could not help me. No email support. WTF.
