quick book 2020 premier

Product code = 6 digits

Did you just buy it from someone? You have to ask the seller to be sure.

We appreciate you for contacting the Community, @Kolil.

I agree with Fiat Lux - ASIA. You'll need to ask the seller about the code since it exceeds the slots given.

Also, I suggest contacting our support team so that they can securely look into your and investigate further the issue. Let me guide you through the steps to contact our support team. Here's how:

1. Sign in to your QuickBooks Online company. Click Help (?).
2. Choose either tab to get started: Assistant or Talk to a human.
3. Search or select Contact Us.
4. Start a chat with a support expert.

You can contact us from Mondays to Fridays, 6 AM to 6 PM PT.

You can utilize this article to learn how to create and manage users and roles in QuickBooks Desktop: Create and manage users and roles in QuickBooks Desktop Enterprise. 

Feel free to drop by the Community whenever you have further concerns regarding your merchant services. Stay safe!