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I would like to email my customers via a custom letter from within QuickBooks
I have created the letter that I would like to send out to my clients but the following warning is showing on the screen
warning
The QuickBooks Letter Template that you selected does not have any QuickBooks Letter fields in it. Try a different letter
It does the same even if i use a letter that is supplied by QuickBopoks
Greetings, SarelZA. I'm here to assist you in efficiently utilizing the custom letter feature within the program.
Before anything else, I'd like to know what Microsoft Word you're using when creating the template. Please know that QuickBooks Desktop 2018 to 2020 requires Microsoft Word 2010, 2013, 2016, or even Office 365 (includes 64-bit) when preparing letters.
In the meantime, I suggest utilizing the Verify and Rebuild tool. The verify tool is good at detecting the most common problems in a company file, and the rebuild tool will fix them.
Here's how to verify your company data:
Please follow the steps below to rebuild your company file data:
For more detailed steps, you can read this article: Verify and Rebuild Data in QuickBooks Desktop.
In addition, you may find the following articles helpful in managing reports moving forward:
Should you require further assistance with managing letters and templates or other QuickBooks-related concerns, drop by again so that we can help you promptly. Have a good one.
Hi SirielJeaB
Thank you for your comment. I have MS Word 365
But I will get back to you if I am still having a problem after trying the solution you just gave me
Thanks
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