While your business may not fall under the prohibited uses listed in the policy, there could be other reasons for the rejection, Riley.
Intuit reviews several factors during the application process, including:
- Identity Verification: Banks must confirm the identity of all account holders. Double-check that all documentation, such as business registration details and government-issued IDs, is accurate and matches the provided information.
- Compliance with Risk and Use Guidelines: While your business may not directly violate the acceptable use policy, certain industries or businesses may still be flagged due to added risk or regulatory concerns.
- Application Errors: Ensure that there are no discrepancies or missing details, such as unclear business licenses, mismatched names on your registration documents, or missing proof of operations.
If you've submitted all the required documents but your application is still declined, I recommend contacting the Payment Support Team directly. They can evaluate your case thoroughly and offer guidance on resolving any application issues.
You can still respond to the comment section if you need more guidance about this matter.