I am using QB desktop (11)... When I try to get backup of the company file, it creates a QBTempBackup.tm which is can't be read or restored later to the QB. in mean, time it is no longer generates the normal backup file !!
Can you help please.
You are unable to create any backup file on your primary file, correct?
You can open the sample company file or create a new file to isolate the issue. If you can create backup files, your primary file may be damaged.
Half of our team is still running QBD 2013 in Win 7 compatibility mode on Win 10. We tried running the backup function and found no issues. You should consider to reinstall your QBD 2011. Another option, we may share the trial license for QBD 2012 to let you compare it.