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coriunland
Level 1

Quickbooks desktop app not working again

When will QB actually have a consistently working desktop app for QB online? It stops working everytime you change something!

1 Comment 1
Lyn_D
QuickBooks Team

Quickbooks desktop app not working again

Your experience with QuickBooks Online (QBO)desktop version is being heard and taken seriously, coriunland. Let's work so you can seamlessly access the application.

To start, please know that antivirus programs may interfere with application performance. Please try disabling your antivirus software briefly to see if this improves the app’s stability. Also, consider uninstalling and reinstalling the app to improve its performance:

 


Alternatively, you could log into your QBO account through a web browser. If the problem persists, I recommend contacting our phone support. They have the right tools and expertise to help get to the bottom of this issue.

Additionally, you can visit our how-to video center to learn more about QBO navigation.

Click on the Reply button if you need further assistance with your QBO Desktop app performance. I'm here to help. Have a nice day ahead.
 

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