Last week my Quickbooks for Mac did a program update to quickbooks desktop for mac 2020 version 19.1.14 R15.1
and my company file will not convert. I am running OS Ventura. I have put in a help request with Quickbooks and I am in the que but I can not do anything in Quickbooks and I am getting behind in my work.
Can anyone help me with this?
Solved! Go to Solution.
Hi there, @lauraS24.
I hear you and I want to ensure this matter is addressed timely so you're able to convert and access your company data in QuickBooks Desktop for Mac.
Currently, we have an ongoing issue where customers, like you, have been unable to work with the company data in QuickBooks Desktop for Mac after updating to OS Ventura.
Rest assured our engineering team is aware and they've been all hands on deck working for the compatibility versions. And I assure you that all the updates will prompt for you to install once available.
For now, I'm including this reference so you're able to use all the features and functions of QuickBooks: Help Articles in QuickBooks Desktop for Mac. You're able to read subtopics that will describe how a feature is used and how to accomplish tasks related to its functions.
We appreciate your patience as we're working on this matter. Please let me know in the comments below if you have any other questions aside from working with your company in QuickBooks. I'll be here to lend a helping hand.
Hi there, @lauraS24.
I hear you and I want to ensure this matter is addressed timely so you're able to convert and access your company data in QuickBooks Desktop for Mac.
Currently, we have an ongoing issue where customers, like you, have been unable to work with the company data in QuickBooks Desktop for Mac after updating to OS Ventura.
Rest assured our engineering team is aware and they've been all hands on deck working for the compatibility versions. And I assure you that all the updates will prompt for you to install once available.
For now, I'm including this reference so you're able to use all the features and functions of QuickBooks: Help Articles in QuickBooks Desktop for Mac. You're able to read subtopics that will describe how a feature is used and how to accomplish tasks related to its functions.
We appreciate your patience as we're working on this matter. Please let me know in the comments below if you have any other questions aside from working with your company in QuickBooks. I'll be here to lend a helping hand.
Thank you!
I hope the solution comes soon. I am so far behind in my work.
I even tried to use my company file on a computer not running ventura and received the same error.
File your business taxes with confidence thanks to our 100% accurate guarantee.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here
These cookies are strictly necessary to provide you with the services and features available through our site. Because these cookies are strictly necessary to deliver the site, you cannot refuse them without impacting how the site functions.
These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.