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TourItMedia
Level 2

QuickBooks Desktop Pro 2022 - Incorporate Accountant's Changes button is not working

We didn't have any issues with the Incorporate Accountant's Changes button at the end of May-2022 when we were still on the R4 update.  We updated to R5 in June and now the Incorporate Accountant's Changes button is not working.  You click the button and nothing happens.  I've gone through the "verify data" step (File/Utilities/Verify Data) and receive the "QuickBooks detected no problems with your data".  I've rolled back to a prior company file and have had our accountant send another file and that doesn't help the issue.  We still have the issue of the "Incorporate Accountant's Changes" button not working.  You can see it be "pushed" with your mouse click and you get the little blue circle like it's thinking for a second... and then nothing.  

3 Comments 3
BigRedConsulting
Community Champion

QuickBooks Desktop Pro 2022 - Incorporate Accountant's Changes button is not working

Because this feature cleverly uses browser windows instead of standard application windows (which would work without issue), it's probably another issue related to the embedded browser Intuit recently wrote and included in QuickBooks updates - to replace Internet Explorer at the last possible moment, even though MS announced its end of support date over a year ago.

 

jamespaul
Moderator

QuickBooks Desktop Pro 2022 - Incorporate Accountant's Changes button is not working

Hello, TourItMedia.

 

I see that you've posted the same issue on a different thread.

 

My colleague has responded to you with the steps and details on how to fix the button: Permalink.

 

Let me know if you have any other questions. 

CAM65
Level 1

QuickBooks Desktop Pro 2022 - Incorporate Accountant's Changes button is not working

I am having the same problem. The several Quickbooks people I have talked to say they don't know why it isn't working. One of them told me my software was not compatible with my accountant's? My accountant has 2022 Premier Accountant and I have 2022 Pro Plus Desktop. Is this true? I have not had any problems in the past with incorporating accountant changes until we both updated to 2022.

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