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jnunezm
Level 1

Quickbooks is unable to complete this operation and needs to restart.

Hello, greetings to the community.

I am sharing the error I encounter when trying to save an invoice.

 

Step by Step:

 

1. Create Invoices

2. Slect Customers

3. Select an estimate to invoice

4.Save and New

5. Ingnore all (3 windows)

 

Result:

 

Quickbooks is unable to complete this operation and needs to restart. Quickbooks will restart automatically.

6 Comments 6
BigRedConsulting
Community Champion

Quickbooks is unable to complete this operation and needs to restart.

I've encountered this message in the past.

 

It sometimes happens just once - seemingly randomly - and then if I try the same action again after starting QuickBooks all is fine.

 

Other times it happens because a transaction that I'm trying to update is corrupted, and then it'll happen repeatedly when working with that transaction.

 

If you're seeing the second case, repairing the company file using the Rebuild function on the File | Utilities menu will sometimes fix it.

 

If that doesn't work, then I'd try editing the Estimate directly (it is probably the issue) and see if you can make changes to it and save it. If so, then that might fix the issue. If editing the Estimate also causes a crash, then it may be too corrupted for QuickBooks to handle or to fix.

Chrea
Level 8

Quickbooks is unable to complete this operation and needs to restart.

@jnunezm 

Run the Verify/Rebuild Data utility. Any unresolved error messages?

jnunezm
Level 1

Quickbooks is unable to complete this operation and needs to restart.

Hi everyone, and thanks for your comments.

To give some context.

I have QB Enterprise 23 installed on a virtual server, Windows Server 2022. I've noticed the following:

Quickbooks either works or doesn't give that error for users created since the server was set up.

Quickbooks recently stopped working for certain users and new Windows accounts.

Therefore, I think it might be in the configuration applied to those Windows users or that QB needs to extend some permission to the new ones

I have tried different options from the tools helper, and everything seems fine, but in reality, it is not resolved.

jnunezm
Level 1

Quickbooks is unable to complete this operation and needs to restart.

When I try to perform a local backup through QB, I get the following error:

 

There was a problem in setting the file security, There is extended information

 

 

 

GlinetteC
Moderator

Quickbooks is unable to complete this operation and needs to restart.

Running QuickBooks in a virtual setup can cause compatibility issues and might lead to suboptimal performance or unexpected behavior, jnunezm. 

 

For the best experience and to avoid potential issues, it's recommended to use a dedicated Windows machine natively where QuickBooks can be installed and run directly on the operating system. This setup allows QuickBooks to function as intended. You can refer to this article to find out what your computer needs for the best experience in QuickBooks Desktop 2023: System requirements for QuickBooks Desktop 2023.

 

Concerning the error message, let's run the program's Diagnostic Tool to help fix the issue. Let me walk you through the process:

 

  1. Open the QuickBooks Tool Hub, then select Installation Issues.
  2. Select QuickBooks Install Diagnostic Tool. Let the tool run. It can take up to 20 minutes.
  3. When the tool finishes, restart your computer and start QuickBooks Desktop, then open your data file.
  4. Update your QuickBooks to the latest release. This makes sure you have the most recent fixes and security updates.

 

For a comprehensive guide and additional information, refer to this article: Repair your QuickBooks Desktop for Windows.

 

Additionally, I’m including an article that will guide you through restoring your company file from a backup: Restore a backup of your company file.

 

If you continue to experience difficulties despite following available troubleshooting steps, I highly recommend contacting our Live Support team for personalized assistance. Our experts provide direct help through screen sharing. This allows them to see exactly what you're encountering and efficiently guide you through the resolution process in real time.

 

At QuickBooks, we understand how critical it is for your financial management tools to function flawlessly. If any further issues arise, or if there's anything more we can help you with, jnunezm, please don't hesitate to reach out. We're here to support you every step of the way. 

jnunezm
Level 1

Quickbooks is unable to complete this operation and needs to restart.

Hello, thank you very much.

I wanted to mention that QB is running on a Windows system, Windows Server 2022.

For now, I haven't been able to solve it with the mentioned methods, I will try to contact the support team."

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