SUMMER SAVINGS 90% OFF QuickBooks for 3 months* Ends June 27

Buy now
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Work smarter and get more done with advanced tools that save you time. Discover QuickBooks Online Advanced.
GB SF
Level 1

Quickbooks Nonprofit

I use QB Premier Nonprofit edition 2020 (desktop) and it is working fine. I understand the product is no more supported and is discontinued. However, the options I was sold did not match what i was doing, so I discontinued the online versions and am using the old desktop version.

2 questions:

1. Can i download the discontinued software to a new computer? How? 

2. Anything you recommend for a small nonprofit with no employee and no payroll, very little day-to-day operations? I basically receive deposits, have a few expenses and prepare reports every month (Balance sheet, bank reconciliation, P&L budget vs Actual, etc.). The new online versions I was sold by Quickbooks were too broad for my use. The language was all wrong (income vs. donation, etc.) and I could not figure out how to customize, search features were no good at all. 

BTW, I use Quickbooks Enetrprise for work and use all the functions it comes with (payroll, etc.)

Thank you!

Solved
Best answer June 01, 2024

Best Answers
FateCandylaneT
QuickBooks Team

Quickbooks Nonprofit

Yes, we can still download the discontinued software to a new computer, GB SF. I'll guide you in obtaining the program and provide information when managing QuickBooks for nonprofit businesses.

 

You can download the QuickBooks Desktop Premier 2020 to another computer and continue tracking transactions for your nonprofit organization. However, all QBDT 2020 versions, security patches and updates, live technical supports, and other Intuit services integrated with the program are no longer supported since this edition has already been discontinued. With this, please secure a backup copy of your company file so you can restore them anytime.

 

Additionally, you have to ensure your new computer meets the compatible system requirements when downloading the program so you can have a seamless process of doing tasks on your account. Thus, refer to these steps to help you acquire the program for your new device:

 

  1. Go to this link: Download QuickBooks Desktop.
  2. Select a country, product (QBBT Premier), and version (2020). Then, hit Search.
  3. Click on Download, and locate the downloaded program on your local file.
  4. Once ready, you can restore your backup file and follow the on-screen process so you can keep going in completing your tasks.

 

On the other hand, both QuickBooks Online and QuickBooks Desktop programs are designed to give a nonprofit organization with the tools needed to succeed in managing your business. To learn more and guide you with some detailed inputs, refer to this resource: Easy Accounting for Non-profits.

 

In case you require further guidance when managing your business in the QBO program, you can configure your account to better suit your organization's needs.

 

I'll keep track on this thread if there's anything else you require additional assistance managing your account. Just keep me posted in the comments below. Stay safe and have a great weekend ahead!

View solution in original post

11 Comments 11
FateCandylaneT
QuickBooks Team

Quickbooks Nonprofit

Yes, we can still download the discontinued software to a new computer, GB SF. I'll guide you in obtaining the program and provide information when managing QuickBooks for nonprofit businesses.

 

You can download the QuickBooks Desktop Premier 2020 to another computer and continue tracking transactions for your nonprofit organization. However, all QBDT 2020 versions, security patches and updates, live technical supports, and other Intuit services integrated with the program are no longer supported since this edition has already been discontinued. With this, please secure a backup copy of your company file so you can restore them anytime.

 

Additionally, you have to ensure your new computer meets the compatible system requirements when downloading the program so you can have a seamless process of doing tasks on your account. Thus, refer to these steps to help you acquire the program for your new device:

 

  1. Go to this link: Download QuickBooks Desktop.
  2. Select a country, product (QBBT Premier), and version (2020). Then, hit Search.
  3. Click on Download, and locate the downloaded program on your local file.
  4. Once ready, you can restore your backup file and follow the on-screen process so you can keep going in completing your tasks.

 

On the other hand, both QuickBooks Online and QuickBooks Desktop programs are designed to give a nonprofit organization with the tools needed to succeed in managing your business. To learn more and guide you with some detailed inputs, refer to this resource: Easy Accounting for Non-profits.

 

In case you require further guidance when managing your business in the QBO program, you can configure your account to better suit your organization's needs.

 

I'll keep track on this thread if there's anything else you require additional assistance managing your account. Just keep me posted in the comments below. Stay safe and have a great weekend ahead!

4Gal
Level 11

Quickbooks Nonprofit

@GB SF 

Login to CAMPS and find your license code there to reinstall it on the new machine. You can also download the installer file in CAMPS.

https://camps.intuit.com

 

Do you need to run the bank feeds?

GB SF
Level 1

Quickbooks Nonprofit

Thank you, this totally worked. I was worried the version I downloaded did not say "nonprofit" but that option was provided during download!

GB SF
Level 1

Quickbooks Nonprofit

Thank you. I was worried the  downloads did not specify "nonprofit" but that option was provided during download. Appreciate your help!

reado1960
Level 1

Quickbooks Nonprofit

I have gone through the steps of downloading but when I input license information it says the product number is incorrect.  I have taken the information directly from my Quickbooks Premier Nonprofit Edition.

 

What am I doing wrong?

 

Chrea
Level 8

Quickbooks Nonprofit

@reado1960 

Which QB Desktop year version and country version?

reado1960
Level 1

Quickbooks Nonprofit

Quickbooks Premier Nonprofit Edition 

Im not sure the year???  it doesnt say on my registration information

GenmarieM
QuickBooks Team

Quickbooks Nonprofit

I appreciate your time in following all the steps provided on this thread, @reado1960. I understand that navigating software tools can sometimes be challenging, and I'm here to assist you in accessing your QuickBooks Tool Hub effectively.

 

Here are the things you need to check if you receive an error saying your product number is incorrect:

 

Make sure the license number and product code match.

 

  • If you bought QuickBooks Desktop from our website: Check your purchase confirmation email for your license number and product code. If you can't find them, you can sign in to your Customer Account Management Portal to get them.
  • If you bought QuickBooks from a retail store: Look for the sticker on the original CD envelope.

 

You can also run this to fix common errors or freezing on your program using this tool called QuickBooks Tool Hub. To use it, you'll need to download and install it on your computer. Here's how:

 

  1. Close QuickBooks.
  2. We recommend you download the most recent version (1.4.0.0) of the QuickBooks Tool Hub. Save the file somewhere you can easily find it (like your Downloads folder or your Windows desktop). 
    Note: If you've already installed Tool Hub before, you can find out which version you have. Select the Home tab. The version will be displayed on the bottom right, or you can select About to view the version.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. When the installation finishes, double-click the icon on your Windows desktop to open the tool hub.
     

If you can't find the icon, do a search in Windows for QuickBooks Tool Hub and then select the program. Once done, you'll want to run the Quick Fix my program from the Tool Hub. Here's how:

 

  1. In the QuickBooks Tool Hub, select Program Problems.
  2. Select Quick Fix my Program.
  3. Start QuickBooks Desktop and open your data file.
     

For detailed information about fixing errors when entering your product and license number, I recommend visiting this article: Fix activation, license, and product numbers issues.

 

Remember, your success in managing QuickBooks Desktop installation is our priority. We're dedicated to ensuring you have a smooth and positive experience with our services. Feel free to hit the Reply button if you have other concerns and questions about QuickBooks-related tasks. We'll be here to help you 24/7.

Chrea
Level 8

Quickbooks Nonprofit

@reado1960 

Install the trial version of QB Desktop 2024 to open your file.

kkhd
Level 1

Quickbooks Nonprofit

Is there an update for Premier Nonprofit 2021 Desktop?

Bryan_M
QuickBooks Team

Quickbooks Nonprofit

Thanks for joining in this thread, @kkhd. I'll share an update about the QuickBooks Desktop (QBDT) Premier Nonprofit 2021.

 

Before anything else, I'd like to know what kind of update you're looking for in QBDT Premier Nonprofit 2021.

 

The QBDT Premier Nonprofit 2021 was discontinued on May 31st, 2024, including all other QBDT 2021 versions. Additionally, access to live technical support or any other Intuit services won't be available if you run into issues with the product integrated into that account.

 

Additionally, the discontinued version doesn't have access to Payroll, Payments, Online Backup and Banking, and other services. Lastly, the product won't receive critical security updates protecting your data.

 

Check out this article for detailed information on this policy: QuickBooks Desktop service discontinuation policy.

 

I'll also add this article if you want to learn more about the latest QBDT version: What's new in QuickBooks Desktop 2024?

 

It's my pleasure to share this information with you today. If you have follow-up questions about the QBDT Premier 2021 Nonprofit edition, let me know by leaving a comment below. I'm just a few clicks away to help. Keep safe!

Need QuickBooks guidance?
Log in to access expert advice and community support instantly.

Need to get in touch?

Contact us