Hello there, @cbucks. I'll share insights about accessing QuickBooks Online (QBO) in the Firefox browser.
Meet the QBO system requirements and use a supported browser to access your QBO account. Let me provide you with information on the system requirements that can help resolve your issue.
When accessing QuickBooks Online (QBO), check your internet connection. It will help you avoid any potential risks from using an unsecured network. The requirements for your computer's internet speed and your web and mobile browser may vary depending on your system. Regarding web browsers, QuickBooks supports the current and two previous versions of most popular browsers. Keep your browser up-to-date to ensure you have the latest security updates.
The supported browsers are as follows:
- Google Chrome: version 78 or newer
- Mozilla Firefox: version 76 or newer. Have a Firefox PDF plugin for previewing and printing forms on Mac OS.
- Microsoft Edge: version 79 or newer
- Safari: version 12 or newer. Only on Mac
- Opera: version 68 or newer
- Samsung: version 10 or newer
If you're still experiencing the same issue, I suggest running your QBO account temporarily with another personal computer to reconcile your transactions in QBO. Otherwise, contact our support team to help you resolve this concern. They have the necessary expertise and tools to assist you effectively with this.
On the other hand, I recommend scanning these articles as your reference in reconciling an account inside QBO:
The Community is here for you 24/7 on the clock. If you need to drop your additional concerns with accessing your QBO in Firefox, notify us below. Have a good one!
