Hey there, @sam498.
I can certainly see how frustrating it is to deal with missing navigation settings and invoice errors, especially after you've already spent hours on the phone and tried troubleshooting on your own. It’s important that the tools you pay for work exactly as they should so you can get your business tasks done efficiently.
I’ve made sure your case is now with our Next Level Help team for a deeper look. They will review your history here in the Community along with your previous support details to get the full picture of what’s happening within your account. You’ll hear from one of our experts within 1-2 business days to discuss the next steps and get this moving forward.
We're only a post away if you have any other questions. Take care!
