cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Created with Sketch. The QuickBooks Community will be unavailable for approximately 1 hour beginning at 10:00 PM PDT on Wednesday, August 14th for database maintenance. All community forums will be unavailable during maintenance but feel free to browse our Support articles for help in the interim.
azpeitia
Level 1

Quickbooks payment onboarding

We are an Association and would like owners to pay via ACH.  The payments onboarding asks for owner name, DOB, SSN, etc and we don't want 1 person tied to this account, because there are 15+ owners/co-owners.  How do we resolve this so we can receive ACH payments on our invoices without having a person tied this "application" process since they shouldn't have any banking or tax implications for the Association.

1 Comment 1
HoneyLynn_G
QuickBooks Team

Quickbooks payment onboarding

Hi there, @azpeitia.

 

Thank you for reaching out to the Community. I can share some insights about the payments onboarding process.

 

Entering the owner's credential during the "application" process is required for the verification of our clients. In your case, I'd advise calling our Merchant Services Department. They can provide you the available options on how to set up your account.

 

Please open this link and go to the QuickBooks Payments support section.

 

Feel free to reach back out if you have any other questions, I’d be glad to help you more. Have a good one and take care!

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us